New Patient Registration
Here is how you can register with us as a patient:
- Step 1 – Check whether you live within our practice area. Just simply type in your postcode and see whether you are in the green area.
- Step 2 – Come in to one of our surgeries and one of our receptionists will gladly help you through registration OR you can register online OR you can print off the appropriate registration form below and bring it into the surgery.
- Step 3 – Once you have registered with the Phoenix Health Group. Please be aware that it will take up to 6 weeks to allow for your medical records to arrive from your previous doctor.
Please note that both the Registration Form and Registration Pack must be completed for each individual registering with the practice.
To complete the registration, the completed forms must be handed into our surgery.
Personal List System
Phoenix Health Group offers a personal list system. This means that when you register with the practice you will have a named GP who will be responsible for your care. You will be expected to see the doctor that you are registered with wherever possible. Patients are welcome to attend their own doctor at any of the surgeries they work in.
If your doctor is not available and you cannot wait for their return, then you can see another doctor.
The personal list system helps with the continuity of care and allows the doctor to get to know you and your family. This helps with our philosophy of providing personalised holistic care. If you wish to know the name of your accountable GP please contact the practice.
If you wish to change your doctor within the practice, please fill in a change of doctor request form, available at Reception, this will then be discussed by the partners.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.